How do I make a return?

In the case of a refund, you are responsible for the return shipping costs. Your package must be sent to the following address

  • Groupe VDS
  • 660 rue de l'épinette 59850 Nieppe France
  • Web Service

Good to know if you have a Colissimo account, it is possible to return your parcel without moving, simply by placing the parcel in your mailbox! Find all the information on the website of La Poste. In the case of an exchange, you can contact us by email at the following address: service-client@groupevds.com with your order number or by phone at +(33)3-20-44-07-33 and we will send you a return label by email. Again, take advantage of the services of La Poste to send back your package with a prepaid label without moving. All the information can be found here!

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